Amazon Hub Counter is a network of staffed pick-up points that allows customers to collect their Amazon parcels in-store at a partner location. The service is available at no extra cost to Prime members and offers a convenient and secure way to receive your online orders. In this article, we will explain everything you need to know about the Hub Counter, including how it works, how to use it, and how to become a partner.
How does Amazon Hub Counter work?
It works by delivering your Amazon packages to a nearby store that has partnered with Amazon. You can choose from thousands of locations across the country, such as banks, coffee shops, convenience stores, fitness centers, general retail, government agencies, and supermarkets¹. When you place an order on Amazon, you can select an Amazon Hub Counter as your delivery option and pick the most convenient location for you. You will receive a notification email when your package arrives at the Counter. There will also be a unique QR code that you need to show to the store associate to collect your package. You have 14 days to pick up your package before it is returned to Amazon.
How to use Amazon Hub Counter?
Using Amazon Hub Counter is easy and simple. Here are the steps you need to follow:
- Shop on Amazon as usual and add items to your cart.
- Proceed to checkout and enter your delivery address.
- If your items and location are eligible for the Hub Counter, you will see the option to drop off your package at an Hub Counter. You can also find your nearest Amazon Hub Counter on this page.
- Select a Counter location that suits you best and confirm your order.
- Wait for the notification email that tells you your package has arrived at the Hub Counter. You will also get a QR code that you need to show to the store associate.
- Go to the Hub Counter location within 14 days and show your QR code to the store associate. They will scan the code and hand over your package.
- Enjoy your purchase!
How to become an Amazon Hub Counter partner?
If you own or manage a store and want to become a partner, you can apply online on their website. By joining the network, you can benefit from increased foot traffic, customer loyalty, and brand awareness. They will pay you for each package you handle. To become a partner, you need to meet the following requirements:
- Have a physical store with regular opening hours and a secure storage space for packages.
- Have a reliable internet connection and a compatible device (such as a smartphone or tablet) to scan QR codes.
- Have friendly and helpful staff who can assist customers with their packages.
- Agree to follow Company's policies and procedures regarding customer service, privacy, security, and quality.
Once you apply online, you will be contacted by an official representative who will guide you through the process of setting up your store as an Amazon Hub Counter location. You will need to install the Amazon Hub Counter app on your device and complete a training session. You will also receive marketing materials and signage from Amazon to promote your store as an official location.
Conclusion
Amazon Hub Counter is a convenient and secure way for customers to receive their online orders from Amazon. It is also a great opportunity for store owners and managers to increase their sales and visibility by partnering with Amazon. Whether you are a customer or a partner, you can enjoy the benefits of Amazon Hub Counter by visiting the Amazon Hub Counter website today.